Report a Claim


The Cat 70 claims team is dedicated to helping our customers with their travel insurance claim.

To begin the process, please complete our claim form. This can be downloaded on our website here. Once you submit your form, we will begin to process your claim.

Report a claim

Claims Contact Information

Please contact our claims team directly with any questions, or to report your claim or request a form. We are available Monday-Friday, 9am to 5pm CST, at 866-477-6741, or by email at starrtravelclaims@hsri.com

Our address to receive your documents is HSR Plaza II, 4100 Medical Parkway, Carrollton, TX 75007. We can also receive faxes at 972-512-5820.